Iris Group Jobs

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KEY ACCOUNT MANAGER (Limburg, Vlaams-Brabant en Kempen)

Lummen, Belgium

Employee

Option for/Allows Remote Job

Become our new Key Account Manager for the Limburg, Flemish Brabant and Kempen regions!

Are you an experienced B2B Key Account Manager with a passion for consultative selling and building long-term client relationships?
Would you like to contribute to the growth of a strong organization where entrepreneurship, partnership and innovation are at the core?
Then this is your next challenge!

Your Responsibilities:

As a Key Account Manager (hunting & farming), you are responsible for the development and growth of your client portfolio.
You build strong, lasting relationships with your clients and ensure flawless follow-up and implementation of contracts.
Thanks to your strategic mindset, you offer tailor-made solutions that meet the specific needs of each customer.

Your Main Tasks:

Prospect new clients, create commercial opportunities and actively expand your network
Manage and grow existing Key Accounts with a long-term vision
Prepare and present convincing, customer-oriented proposals
Work closely with internal teams (sales support, marketing, operations) to ensure smooth execution and client satisfaction
Coordinate the implementation and follow-up of contracts, paying close attention to quality, safety and compliance

Your Talents and Background:

You are an entrepreneurial and results-driven professional who takes responsibility for quality and performance
You have strong communication and analytical skills
You work independently but are also a true team player who encourages collaboration
You have a sharp strategic vision and can identify commercial growth opportunities
You are familiar with B2B environments, ideally within the cleaning or service sector
You have at least 5 years of experience in Key Account Management and business development (B2B)
You hold a bachelor’s or master’s degree in economics or have equivalent experience
You communicate fluently in Dutch and have a very good command of French and English
You work efficiently with MS Office and easily use a CRM system, preferably Salesforce

What We Offer:

A challenging and autonomous position within a stable and growing organization
A work environment that values initiative, innovation and responsibility

An attractive salary package, including: competitive salary, company car, meal vouchers, hospitalization and group insurance, Permanent contract ...

Interested? Don’t wait any longer — take the next step in your career as a Key Account Manager and join our team! Send your CV and motivation letter today.

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NATIONAL ACCOUNTS MANAGER

Lummen, Belgium

Employee

Option for/Allows Remote Job

Join us as a National Accounts Manager!

As a National Accounts Manager, you are the strategic point of contact for our national accounts. You combine strategic vision, financial steering, business development and leadership, with one clear objective: to maximize customer satisfaction and business performance, in line with the values of Iris.

Your responsibilities:

Strategy, Finance & Reporting

Develop and implement retention strategies for existing national accounts
Analyze data to optimize operational and commercial efficiency
Map the commercial potential of clients
Propose, coordinate and ensure the installation and use of appropriate tracking and reporting systems (customer portal)
Prepare internal and external reports
Establish, monitor and manage budgets for national accounts
Manage, coordinate and optimize the invoicing process and control invoices

Commercial

Build and strengthen long-term relationships with national accounts
Identify, analyze and understand clients’ needs, objectives and challenges in order to propose appropriate solutions
Organize and lead operational and commercial follow-up meetings
Identify upselling and cross-selling opportunities
Negotiate and close commercial contracts

Stakeholder management

Develop strong partnerships with operations teams and support services
Organize and lead follow-up meetings with operations
Coordinate actions to guarantee and optimize customer satisfaction
Collaborate with the commercial team and operations to respond to tenders and deploy effective upselling and cross-selling strategies

Your talents and profile:

You are results- and quality-oriented, taking full ownership of your scope and the performance delivered. You adopt an entrepreneurial mindset, make decisions and take responsibility for them
You demonstrate a strong continuous improvement mindset, improving work methods and using customer feedback to enhance products, services and processes
You have excellent communication, analytical and negotiation skills, enabling you to interact effectively with various stakeholders, manage complex situations and conclude balanced agreements
You work autonomously while being a true team player, fostering collaboration, knowledge sharing and a constructive feedback culture
You know how to build, develop and maintain a strong network, both internally and externally, and mobilize the right stakeholders at the right time
You manage conflict situations calmly, professionally and constructively, while maintaining focus on objectives and customer satisfaction
You possess a strategic vision, are solution-oriented and know how to identify and realize development and growth opportunities
You are comfortable in B2B environments and understand financial, commercial and operational challenges (P&L, risks, performance)
You have at least 5 years of experience in an operational management or account management role, with a strong customer-oriented approach
You hold a bachelor’s degree or equivalent experience
You speak and write fluently French, Dutch and English
You are proficient in the MS Office suite

What we offer:

A stimulating and autonomous position within a stable and growing organization.
An environment that values initiative, innovation, and accountability.
An attractive compensation package, including a competitive salary, company car, meal vouchers, hospitalization and group insurance, and a permanent contract.

Interested? Don’t wait any longer—take the next step in your career by joining our team as an National Accounts Manager!
Send us your CV and motivation letter today.

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OPERATIONS LEADER (Antwerp region)

Wilrijk, Belgium

Employee

Option for/Allows Remote Job

We’re looking for our new Operations Leader in the Antwerp region!

Are you ready to take the next step in your career and step into a role full of challenges, responsibility, and growth opportunities?
Do you have leadership experience in facility services or the cleaning industry?
Would you like to work for a dynamic company with a people-oriented and family-like culture?

If your answer to these questions is a big YES, then YOU are the person we’re looking for!

Your Responsibilities

As an Operations Leader, you play a key role within our organization.
You report to the Operations Manager and take on a wide variety of tasks:

Project and client management: you ensure smooth operations and maintain full control over all commercial, technical, and operational aspects
Client relationship management: you build strong, long-lasting relationships with clients and make sure their needs are always the top priority
Results-driven approach: you monitor the site’s turnover and profitability, keeping a close eye on project progress
People management: you lead a team of workers with enthusiasm and expertise — recruitment, training, process optimization, innovation, and team spirit are part of your daily routine
Contract negotiations and project planning: you handle negotiations, prepare offers, plan projects, and maintain client relationships, including quality checks and invoicing
Innovation and continuous improvement: with your eye for efficiency, you help improve working methods and resource use to boost productivity

Your Profile

We’re looking for a driven, dynamic team player who’s not afraid to take responsibility. You hold a higher non-university degree and have leadership experience in the facility services or cleaning sector.

Your strengths:

Strong organizational skills: you can prioritize and keep an overview
Excellent negotiator: you have a commercial mindset and strategic thinking skills
Proactive and flexible: you seize opportunities and adapt easily to change
Results-oriented: you work with attention to detail and keep your goals clearly in sight

What We Offer

With us, you’ll find more than just a job. We offer a stable, stimulating work environment where you can grow and fully use your talents.

Real opportunities for career development and room to take initiative
A competitive salary and a comprehensive package of extra-legal benefits, including a company car, meal vouchers, hospitalization insurance, group insurance, etc.
A permanent contract: build your future in an environment where your contribution is recognized and valued

Ready to take your career to the next level? Send us your CV and join our team!

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