Iris Group Jobs

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BUSINESS & APPLICATIONS IT SUPPORT (Evere)

Bruxelles, Belgium

Employee

Option for/Allows Remote Job

Are you passionate about IT and enjoy understanding business needs in order to identify the right technology solutions to address them? Do you combine an analytical mindset with a strong user focus and a willingness to learn? Are you genuinely interested in artificial intelligence, automation and new technologies?

Then WE are looking for YOU!

What will be your responsibilities?

As a Business & Applications IT Support, you will play a key role in the functional support of our business applications. You will be the first point of contact for our users and act as the link between them and the technical teams, helping to ensure the smooth operation of our tools and a high-quality user experience.

Your main role will be to understand users’ needs, analyse issues, find solutions and contribute to the continuous improvement of our applications and processes.

Your role is therefore clearly different from that of a developer, network engineer, cybersecurity specialist or Business Analyst. You are first and foremost focused on application support, users and solutions, with a strong interest in new technologies, automation and artificial intelligence.

User Support

Provide first-line functional support for our business applications
Diagnose and resolve incidents and common requests
Follow up on tickets through to resolution
Keep users informed about the progress of their requests
Escalate more complex incidents to the appropriate teams
Ensure a high-quality service and a high level of user satisfaction

Application Support & User Needs

Listen to the needs, expectations and challenges of our users
Analyse requests to identify their root causes and operational impact
Gradually develop a strong understanding of the business processes supported by our applications
Understand the interactions between the different applications within the organisation
Assess the impact of incidents or changes on users, teams and other applications
Act as the bridge between users and technical teams
Identify opportunities for improvement and bring them to the attention of the relevant stakeholders

Business Applications

Support and monitor the smooth operation of various applications used within the group, such as Agresso, Salesforce, Field Service, WeTrace, AQManager, planning tools, etc.
Check the proper functioning of applications in production
Perform functional testing following fixes, updates and changes
Participate in the deployment of new versions
Identify, document and follow up on application issues
Manage user access and permissions
Participate in the validation of changes before they are released into production

Data & Quality

Monitor the quality and consistency of data within the applications
Perform simple data extractions
Carry out first-level checks and analyses
Assist in correcting inaccurate or inconsistent data
Verify the consistency of information across different systems

Documentation & Knowledge Management

Write and maintain support procedures
Document recurring incidents and their solutions
Contribute to and maintain our internal knowledge base
Document best practices for using applications
Contribute to the continuous improvement of functional and operational documentation

Collaboration & Continuous Improvement

Collaborate with developers, system administrators and other IT teams
Participate in application and incident follow-up meetings
Contribute to functional testing and validation phases
Identify recurring issues and propose improvement opportunities
Contribute to the continuous optimisation of our support processes and application services

AI & Automation

Use the available AI tools to improve support efficiency
Leverage AI to accelerate information searches, incident analysis, documentation creation and problem-solving
Use AI solutions responsibly, securely and in compliance with our policies
Identify repetitive tasks that could be automated
Contribute to the implementation of simple solutions that address users’ needs, with the support of expert teams
Gradually develop your understanding of application development to facilitate collaboration with technical teams

Your talents and background

You have a bachelor’s or master’s degree in IT, Information Management, Economics or a related field
Ideally, you have at least 3 years of experience in a similar role, such as application support, functional helpdesk, user support, etc.
You have a strong analytical mindset and enjoy understanding the root cause of a problem in order to provide a sustainable solution
You are user-oriented, a good listener and enjoy helping users resolve their issues
You are curious, interested in new technologies and particularly passionate about automation and artificial intelligence
You are able to work independently while knowing when technical expertise or escalation is required
You are organised, pragmatic and structured, and able to manage multiple requests and priorities simultaneously
You have a good command of the Microsoft 365 environment: Outlook, Teams, Excel, Word, SharePoint, etc.
You have basic knowledge of SQL or are able to quickly develop the skills required to perform simple queries and first-level analyses
You understand the basic principles of databases, data flows and interfaces between applications
Knowledge of Salesforce is a plus
You are interested in artificial intelligence and the opportunities it offers to improve process efficiency and support quality
You are fluent in both French and Dutch, both verbally and in writing
Knowledge of English is a plus

In addition to a challenging role, we offer you…

Real opportunities to take initiative and develop your career within a stable, dynamic and people-oriented working environment
The opportunity to further develop your expertise in areas such as artificial intelligence, automation, data and business applications
A salary in line with your experience
An attractive package of fringe benefits
The possibility to work from home
A permanent contract

Would you like to join a dynamic IT team, contribute to Iris’s digital transformation and put technology at the service of the business? Then don’t wait any longer and apply today!

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FINANCE EXPERT – CONSOLIDATION & INTERNAL CONTROL (Evere)

Bruxelles, Belgium

Employee

Option for/Allows Remote Job

Are you ready to take the next step in your career and take on a strategic role at the heart of a Group’s financial challenges?

Do you have solid experience in accounting, consolidation, and internal control?
Would you like to grow in a dynamic, structured, and continuously improving environment where financial rigor and collaboration are essential?

If your answer to these questions is a big YES, then YOU are the person we are looking for!

What will your responsibilities be?

As Finance Expert – Consolidation & Internal Control, you play a key role within the organization. You report to the Finance Manager and handle a wide range of high-value responsibilities:

Financial consolidation & reporting

You ensure the financial consolidation of the Group entities, guaranteeing the reliability, consistency, and integrity of the data
You prepare monthly management reporting and quarterly statutory reporting for the Board of Directors
You structure and document accounts within the annual closing process and act as the key contact for auditors
You coordinate the preparation of annual financial statements and propose adjustments where necessary

Accounting & taxation

You actively participate in monthly closings
You ensure the reliability of balance sheet accounts through analysis, control, and data cleansing
You prepare VAT declarations and annual tax filings
You participate in the reconciliation of social and payroll-related liabilities with internal and external stakeholders
You work closely with auditors during annual closings

Intercompany & treasury

You manage intercompany operations (recharges, provisions, closing entries)
You ensure intercompany balances are fully reconciled at each period end
You analyse variances and propose corrective actions
You contribute to Group cash management in collaboration with Treasury Accounting

Internal control & continuous improvement

You implement and maintain robust internal control procedures in line with Group standards
You identify financial risks through process reviews and propose concrete improvements
You participate in the implementation of new accounting procedures
You actively contribute to Group projects as a financial expert

Collaboration & transversal role

You act as a reference point for key financial topics
You contribute to the harmonization of processes across the Group
You propose improvements to strengthen efficiency and consistency of practices

Your talents and background?

We are looking for a rigorous, analytical, and solution-oriented finance expert, bilingual French/Dutch, ready to take responsibility and help evolve the Group’s financial practices.

You hold a higher education degree in accounting or a similar field, with at least 10 years of experience in a similar role in accounting, consolidation, and/or financial control
You work with precision and reliability, with strong attention to detail
You quickly understand key issues and identify root causes through your analytical mindset
You are proactive and take initiative to suggest improvements
You can organize your work, prioritize tasks, and meet deadlines
You adapt your communication depending on your audience and communicate clearly
You collaborate effectively across departments in a strong team spirit
Finally, you demonstrate strong integrity and strictly respect confidentiality and professional ethics

In addition to a challenging role, we offer:

A stimulating, structured, and continuously evolving environment where your expertise will have a real impact
A collaborative and dynamic working environment
Real opportunities for growth and process improvement
A permanent contract with an attractive and competitive salary package

Ready to give your career a new boost? Send us your CV and join a team where your skills and experience will truly make a difference!

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GROUP SUSTAINABILITY & PROCUREMENT MANAGER (Evere)

Bruxelles, Belgium

Employee

Option for/Allows Remote Job

Are you a driving force behind sustainable transformation and an expert in procurement?
Do you combine strategic vision, strong business acumen and leadership with the ability to turn strategy into concrete action?

Then WE are looking for YOU!

What will be your responsibilities?

As Group Sustainability & Procurement Manager, you will play a key role in defining and delivering the Sustainability & Procurement strategy of the Iris Group.

You will be the cross-functional point of reference for sustainability across the Group and will actively contribute to the further development of our ESG and sustainability strategy by identifying risks and opportunities, setting priorities and driving concrete, measurable actions.

At the same time, you will define and lead the Group procurement policy, balancing economic performance, quality, risk management and our environmental, social and ethical commitments.

Strategy & Governance

Contribute to the development and further refinement of the Group’s sustainability strategy and advise management on environmental, social, economic and governance-related matters
Propose a sustainability roadmap with clear priorities, measurable actions and realistic timelines
Contribute to the development of sustainability governance at Group level and ensure consistency across initiatives within the different departments and entities
Identify sustainability-related risks and opportunities and formulate recommendations for management
Act as the cross-functional point of reference for all sustainability-related matters across the Group

Procurement Policy & Procurement

Define and drive the Group’s procurement policy by establishing and maintaining procurement procedures, rules and standards
Negotiate and coordinate Group-wide contracts for all departments — business and support functions — (energy, goods and services, etc.), ensuring quality, cost efficiency and sustainability criteria
Ensure that all departments comply with established procurement procedures and rules and support them in their implementation
Integrate ESG criteria into tenders, supplier selection, contracts and contract renewals
Develop and implement a Supplier Charter outlining the expected social, environmental and ethical commitments
Raise awareness among and support internal teams on responsible procurement principles and challenges

Reporting & KPIs

Calculate, coordinate and monitor the Group’s carbon footprint (Scopes 1, 2 and 3), ensure compliance with reference standards such as SBTi and oversee CO₂ certifications (e.g. Vinçotte, SGS, etc.)
Collect and consolidate sustainability and procurement data from all departments to produce Group-level reporting
Define ESG KPIs and implement a dashboard to monitor progress, deviations and action priorities
Ensure the quality and traceability of data for reporting, customer questionnaires and audits
Monitor regulatory and standards developments to anticipate changes that may impact the Group

Stakeholder Management

Develop a methodology for assessing suppliers on sustainability criteria (compliance, environmental, social and ethical aspects, total cost)
Challenge supplier choices where they present sustainability, compliance or total cost risks
Identify high-impact procurement categories and promote relevant sustainable alternatives
Develop constructive relationships with suppliers to help improve their sustainable practices
Ensure optimal collaboration with the business and other departments
Collaborate with external experts on environmental and social standards

Business Integration

Support departments in integrating sustainability into their practices, decisions and action plans
Provide Sales and Marketing teams with the data and arguments needed to highlight sustainability in customer proposals and tenders
Act as an internal sustainability ambassador and raise awareness among teams in a pragmatic way
Collaborate with Marketing to communicate and promote the Group’s commitments and achievements in a consistent and credible manner

Operational

Supervise the Facility Coordinator responsible for managing the Group’s buildings, ensuring that real estate decisions are aligned with the sustainability objectives and procurement policy
Coordinate EcoVadis assessments, drive the resulting action plans and contribute to the monitoring of ISO 14001
Prepare and monitor the budgets within the scope of the function (procurement, energy, building and waste management, etc.)
Ensure compliance with legal and environmental requirements, participate in audits and follow up on action plans
Drive continuous process improvement and coordinate projects within the scope of the function

People Management

Motivate, train, develop and coach the Facility Coordinator
Provide regular individual follow-up and ensure a healthy work-life balance
Encourage innovation and foster a strong culture of feedback and collaboration

Your talents and background

You have a higher education degree or equivalent experience, ideally complemented by training in procurement, sustainability or ESG
You have 5 to 10 years of experience in a similar role within procurement, sustainability, ESG or supply chain
You have excellent knowledge of sourcing and procurement techniques, commercial negotiations and indirect procurement, particularly in services, energy, buildings and supplier contracts
You have a good understanding of sustainable procurement, total cost of ownership and supplier compliance
You have a strong understanding of the challenges, strategies and trends related to sustainability and ESG
You are proficient in MS Office and reporting, dashboard and ESG reporting tools
You are bilingual in Dutch and French and also have a good command of English, both written and spoken
You have a good knowledge of the market and its developments and are able to anticipate trends and their impact on the organisation

In addition to a challenging role, we offer you…

Real opportunities to take initiative and develop your career in a stable, dynamic and people-oriented working environment
A strategic and cross-functional role with a direct impact on the Group's sustainable transformation
A salary in line with your experience
An attractive package of extra-legal benefits: company car, fuel card, meal vouchers, hospitalisation insurance, group insurance, etc.
The possibility to work from home
A permanent contract

Would you like to make a tangible contribution to the sustainable transformation of a growing organisation while leading a high-performing and responsible procurement strategy?

Then don't wait any longer and send us your CV!

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OPERATIONS BUSINESS COORDINATOR (Evere)

Bruxelles, Belgium

Employee

Option for/Allows Remote Job

Are you organised, analytical and customer-oriented?
Do you find it important to understand the needs of the business, structure and optimise processes and contribute to better results?

Then WE are looking for YOU!

What will be your responsibilities?

As an Operations Business Coordinator, you will play an important role in the launch and administrative and financial follow-up of contracts and sites. You will act as the central point of contact between Operations, Business, the Sales team, customers and support departments to ensure an efficient, structured and customer-oriented approach.

Project / Client Launch

Maintain a communication line with the Sales department to provide the operational data and information required for contract preparation
Visit customers and sites to understand their needs regarding administrative follow-up and invoicing
Read, analyse and discuss specifications for new contracts and sites in order to establish an efficient administrative structure from the start
Support the launch of sites and ensure that clear agreements and efficient administrative and financial procedures are put in place from the outset

Client Administration SPOC

Prepare and follow up on customer invoicing, including price indexations
Visit customers and sites to monitor compliance with contractual agreements and established procedures
Ensure the administrative follow-up of customer and site files
Send purchase orders to suppliers and follow up on the approval of invoices by the Business
Ensure the administrative management of supplier files
Ensure the administrative management of commercial documents: prepare and/or format quotations, analyse needs, make suggestions and support the Business in preparing locally managed offers
Proactively follow up on contracts approaching their expiry date and support the Business and/or Sales with the necessary actions for contract renewal
Provide administrative support for activities related to quality, health, safety and environment (QHSE)

Business Administration Analysis

Initiate and carry out administrative and financial improvement projects, as well as projects related to internal processes
Act as a link with Management Control and Accounts Receivable to collect the data required to analyse customer and site performance
Analyse the performance of sites and customers and, where necessary, propose improvement plans
Consult with Business managers based on the analyses carried out in order to define and implement the necessary improvements
Optimise and stabilise internal processes

Office Administration

Ensure a professional and diplomatic reception, both by telephone and during visits to the offices
Manage incoming and outgoing mail and ensure its traceability and timely processing
Ensure the administrative and logistical management of the office: filing, calendar management, expense claims, petty cash, organisation of meetings and events, etc.

Your talents and background?

You have a short-cycle higher education degree or equivalent professional experience
You have at least 3 years of relevant experience
Experience in a similar environment or in an operational/blue-collar environment is an asset
You have a good command of the MS Office suite and are comfortable with IT tools
You have a basic knowledge of finance and are able to apply it in your role
You speak and write Dutch and French fluently
You are organised, accurate and autonomous, with strong analytical skills
You are customer-oriented and enjoy working with a variety of stakeholders

In addition to a challenging role, we offer you…

Real opportunities to take initiative and develop your career within a stable, dynamic and people-oriented working environment
The opportunity to develop your expertise in areas such as artificial intelligence, automation, data and business applications
A salary in line with your experience
An attractive package of extra-legal benefits
The possibility to work from home
A permanent contract

Would you like to join a family-oriented and people-focused company where you can have a real impact on our organisation and customer satisfaction? Then don't wait any longer and apply today!

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